SALES/ACCOUNTS RECEIVABLE/COLLECTIONS (“ORDER-TO-CASH” SYSTEM)

Customers list master file maintenance

Customer qualification and credit management

Order fulfillment

Sales invoices and customer billing statements

Returns and queries

Earned but unbilled reports

Aging reports

Collections

Customer statement files

Sales journal/sales invoices register

Accounts receivable ledger

Intercompany/business unit transactions and allocations

General ledger postings/accounts distribution— to specific income statement (sales income) and balance sheet (accounts receivable) accounts

Backup procedures and hard copy reports retention